Silver, Gold and Platinum: How Partner Rank Works

Becoming a Knomart Partner is only the beginning. As the business grows, Partner rank provides a clear way to recognise that growth. The important point is that rank is based on active paying merchants, not simply the total number of merchants in a Partner's book.

The Three Partner Ranks

Knomart has three Partner ranks: Silver, Gold and Platinum. Each one represents a larger active paying merchant base.

These thresholds make rank a measure of real operating scale. A Partner cannot reach a higher rank simply by collecting a large list of free merchants.

Why Active Paying Merchants Matter

A free merchant can be valuable to a Partner's pipeline, but free merchants do not count toward Partner rank. Rank is intended to reflect businesses that are actively paying for Knomart and therefore represent sustained commercial activity.

The rule also makes rank dynamic. If active paying merchants leave or stop paying, a Partner's counted merchant base can fall. In other words, reaching a rank is not the same as permanently owning it.

What Rank Represents

Partner rank is more than a label. Higher ranks can receive greater visibility and operational influence, including priority in lead routing, support and escalation, co-branding and public recognition, and a stronger voice in product decisions.

The underlying principle is simple: rank should follow real merchant service and real business growth. The goal is not to chase a badge. It is to build a Partner operation that consistently helps merchants succeed and remain active.

The Partner Ladder

The wider journey moves from member to certified Agent, then to a registered business and into the Partner ranks: Silver → Gold → Platinum.

That makes the ranks useful milestones in a longer business journey. Build the business, grow the active paying merchant base, serve those merchants well, and let the rank reflect the operation you have actually built.