How the Partner Retention Bonus Works

Winning a merchant is only the beginning of a Partner relationship. A business may sign up today and still leave later if the service is not useful. Knomart's Partner retention bonus is designed around that reality.

Retention Comes Before the Bonus

The bonus is based on paying merchants retained for six months or more. It is not simply a reward for adding a new merchant to a Partner's book.

This creates an important distinction. Bringing a merchant onto Knomart starts the relationship, but keeping that merchant active and paying demonstrates that the Partner has built something more durable.

Why Six Months Matters

A new merchant can look successful on paper immediately after joining. Six months gives the relationship time to prove whether the merchant is actually finding enough value to continue.

That makes retention a better signal of sustainable Partner activity than raw sign-up volume. A Partner who continually replaces merchants who leave is operating differently from one whose merchants remain active.

Why the Bonus Is Quarterly

The retention bonus is paid on a quarterly basis. This connects the reward to an ongoing merchant book rather than to a single moment of acquisition.

It also gives Partners a reason to pay attention to the health of their merchant relationships throughout the year. Good onboarding, useful support and consistent attention can matter long after the initial sale.

Nothing Extra Is Paid for Signing Alone

The model deliberately avoids making the retention bonus an instant acquisition reward. A new merchant has to remain a paying merchant for at least six months before that retained activity qualifies.

This changes the Partner's incentive. The goal is not simply to sign as many businesses as possible. It is to build a merchant book that creates enough value for businesses to keep paying for Knomart.

Retention Makes Growth Sustainable

Partner growth becomes stronger when new merchants join and existing merchants stay. The retention bonus reinforces that longer-term view.

The principle is simple: acquisition starts the relationship, but retention proves its value. By tying the quarterly bonus to paying merchants retained for six months or more, Knomart gives Partners a reason to build relationships that last.